- Client: Nature Foods Co., Ltd. (NFC Foods), a pioneer in applying freeze-drying technology in the food industry.
- Scope: a custom ERP system to optimize order management, inventory and packing processes across e-commerce marketplaces.
- Kick-off: morning of 06/05/2025. On 29/05/2025, the ENTROSOFT team delivered hands-on training on site at NFC.
On the morning of 06/05/2025, ENTROSOFT officially kicked off the ERP implementation project for Nature Foods Co., Ltd. (NFC Foods). The goal is to optimize order management, inventory and packing processes for sales on e-commerce marketplaces, helping NFC elevate its management and operations toward sustainable growth.
About Nature Foods (NFC)
NFC Foods is a pioneer in applying freeze-drying technology in the food industry. Its products are sold through e-commerce marketplaces, where order processing speed and the accuracy of inventory and packing directly affect the customer experience.
The challenge for food businesses selling on multiple marketplaces
When selling through multiple e-commerce marketplaces, food businesses typically have to solve three problems at once:
- Orders: consolidate orders from many channels in one place to process them in the right sequence and on time.
- Inventory: know exactly how much stock is left to avoid overselling or leaving goods sitting idle.
- Packing: standardize tasks and reduce errors as order volume grows.
The solution: an ERP system customized specifically for NFC
ENTROSOFT tailored the ERP system to NFC's actual operating processes instead of applying an off-the-shelf template:
| Process | How ERP helps |
|---|---|
| Order management | Centralize orders and track processing status in one system |
| Stock management | Update inventory with every transaction and check goods quickly |
| Packing process | Standardize packing steps, with barcode scanner support |
| Reports | Managers view order and inventory reports directly in the system |
The implementation journey
Just over three weeks after the kick-off, on 29/05/2025, the ENTROSOFT team was on site at NFC to deliver hands-on training for the management team: from the order and inventory management screens to creating orders in a test environment and packing with barcode scanners. See the details in ERP training at NFC on 29/05/2025.
Which businesses need a similar solution?
- Food and consumer goods manufacturers selling through e-commerce marketplaces.
- Businesses managing orders and inventory in Excel and running into discrepancies as order volume grows.
- Businesses that need to standardize their packing process before expanding sales channels.
Frequently asked questions
How does ERP help food businesses selling on e-commerce marketplaces?
ERP centralizes orders, updates inventory with every transaction and standardizes the packing process, so orders are processed faster and more accurately.
Does ENTROSOFT customize ERP to a company's own processes?
Yes. ENTROSOFT customized the ERP system for NFC Foods specifically around the company's operating processes.